Privacy Policy

Last Updated: 10 January 2025

Bubbs & Bites Cafe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our cafe or use our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Make a reservation or inquiry through our website
  • Contact us via email, phone, or WhatsApp
  • Subscribe to our newsletter or promotional communications
  • Participate in surveys, contests, or promotions
  • Visit our cafe and provide your information for loyalty programs

This information may include:

  • Name and contact information (email address, phone number)
  • Reservation details (date, time, party size)
  • Special requests or dietary requirements
  • Pet information (for our pet-friendly services)
  • Feedback and correspondence

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • Browser type and version
  • Operating system
  • IP address and general location
  • Pages visited and time spent on our website
  • Referring website or source

How We Use Your Information

We use the information we collect to:

  • Process and manage your reservations and inquiries
  • Respond to your questions and provide customer support
  • Send you updates about our menu, events, and promotions (with your consent)
  • Improve our website, services, and customer experience
  • Comply with legal obligations and protect our rights
  • Analyze website traffic and usage patterns

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve site functionality and performance
  • Provide relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us with website hosting, email delivery, and analytics
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect the rights, property, or safety of Bubbs & Bites Cafe, our customers, or others

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your information
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Bubbs & Bites Cafe

2A-1 (Level 1), Jalan PJU 5/11

Kota Damansara, Selangor 47810

Malaysia

Email: bubbsandbites@gmail.com

Phone: +60 19-799 8628

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